As in every industry, there are multiple service providers to choose from for your Audio-Visual requirements. With so many suppliers to choose from, how do you know which to choose? Perhaps you already have a service provider, or maybe this may be the first time you have been tasked with finding an Audio-Visual service provider to fulfil your organizations’ requirements. At Digital Business Integration, we know that customer experience is the battle ground business is won or lost. To help you decide, here is a list of the minimum criterion your service provider should fulfil;

The complexity of Audio-Visual systems can vary greatly. From a simple projector and screen installation, to complex systems for a boardrooms or auditoriums. Whatever your needs, it is important to know that your service provider understands what functionality you require, and how the end users will be interacting with the new Audio-Visual system.

What can be more frustrating than ending up with a system that does not meet your expectations, performs poorly and requires constant maintenance. At Digital Business Integration we believe that listening is key to successfully meeting our client’s goals and objectives. Once we are sure we understand your goals, objectives and functional requirements, we set about offering advice on different products and technologies to help meet your objectives.

Choose a partner that has a clearly defined strategic focus. Often a service provider is only interested in providing a product/service for their own benefit. The opportunity is there today to make a “Quick Buck” and they are never seen or heard from again, or that may give you the run around when it comes to system maintenance or correcting shoddy workmanship. At Digital Business Integration our strategic focus is to build long-lasting and sustainable partnerships with our clients.

Like it or not, technology is ever evolving. Less than 5 years ago, Audio-Visual was considered as a separate domain. Mostly managed by facilities managers and not quite needing to integrated with IT department. Increasingly however, Audio-Visual is merging with IT and the “Internet of Things” (IoT). Some service providers have not kept up with trends and innovations in the AV industry. Either because they are stuck in the past, or because they do not posses the skills and understanding to offer their clients solutions which leverage new technologies.

AV and IoT open up amazing new possibilities for people and organizations to connect remotely, share documents & ideas with real-time collaboration, better workspace management, remote equipment monitoring, data analytics on room usage and much, much more. At Digital Business Integration, we strive to constantly stay abreast with the latest technological developments. This is achieved through close relationships with our technology partners, and constant training and development of our highly skilled staff.

There is marked difference between "CHEAP" and "COST EFFECTIVE". The old adage “You pay for what you get” is still very much applicable. Why You may ask? Well, because good products aren’t cheap, and cheap products aren’t good. As with everything in life, choosing technologically advanced, robust and reliable products may require an additional upfront investment, but the benefits will be enjoyed for many years to come. Another consideration is that skilled labour isn’t cheap, and cheap labour isn’t skilled. Time is of the essence, and you need things done reliably, the first-time round. At Digital Business Integration we strive to offer our clients cost effective solutions, which offer real value for money.

There are variety of products, technologies and services available in the Audio-Visual industry. How sure are you that your service provider is able to offer you solutions that are tailored to meet your specific needs? Many service providers may have a general idea of what you want and need, but when it comes downs to specifics, they aren’t able to tick every box? Maybe you need a unique and fully customized solution for a very specific requirement? Maybe you need flexibility in terms of extended-warranties, maintenance agreements or customized user interfaces to reflect your corporate image? At Digital Business Integration personalised service is our passion, and we believe a great differentiator from the competition.